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Spectre Electrical Supplies LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, purchase products, or interact with us in relation to our services.
This policy is intended to comply with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Who We Are
Spectre Electrical Supplies LTD
Unit 8 Gemini 8 Business Park Charon Way Apollo Park Warrington WA5 7AEEmail: contact@spectre-lighting.com
Tel: +44 (0)1925 949 494
If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
What Information We Collect
We may collect and process the following information:
Information you provide to us
- Name
- Company name
- Job title
- Email address
- Telephone number
- Billing and delivery addresses
- Project or enquiry details
- Any information submitted via contact forms
Information collected automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referral source
- Cookie and analytics data
How We Use Your Information
We use personal data to:
- Respond to enquiries
- Provide quotations and product information
- Process and fulfil orders
- Manage customer relationships
- Send service-related communications
- Improve our website and services
- Maintain website security
- Comply with legal obligations
- Send marketing communications where permitted by law
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – where processing is necessary to supply products or services
- Legitimate interests – for business administration, responding to enquiries, and improving services
- Consent – where required for marketing or non-essential cookies
- Legal obligation – where we must comply with legal or regulatory requirements
Marketing Communications
We may send business-related marketing communications about products, services, promotions or industry updates.
You can unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will not sell your personal data to third parties.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
- Essential website functionality cookies
- Analytics cookies
- Performance cookies
Where required, we will request your consent before placing non-essential cookies on your device.
For more information, please see our Cookie Policy.
Sharing Your Information
We may share personal data with trusted third parties including:
- IT and website providers
- CRM and email marketing platforms
- Payment processors
- Delivery and logistics providers
- Professional advisers
- Regulatory or legal authorities where required
All third parties are required to respect the security of your personal data and process it lawfully.
International Transfers
Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Data Retention
We retain personal data only for as long as necessary:
- To fulfil the purposes collected for
- To comply with legal, accounting, or tax obligations
- To resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the relationship and applicable legal requirements.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (“ICO”)
ICO website: Information Commissioner’s Office
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
Spectre Electrical Supplies LTD
Unit 8 Gemini 8 Business Park Charon Way Apollo Park Warrington WA5 7AEEmail: contact@spectre-lighting.com
Tel: +44 (0)1925 949 494